Citizens Advice

The Citizens Advice service helps people resolve their legal, money and other problems by providing free, confidential advice, and through its Social Policy work seeks to influence the decisions of government and policymakers at local and national level.

Every Citizens Advice Bureau is a registered charity reliant on trained volunteers and funding from the community to provide these vital services for local people.

Sevenoaks & Swanley Citizens Advice Bureau

(registered charity no. 1110484)

Sevenoaks Advice Office

Buckhurst Lane
Sevenoaks
Kent
TN13 1HW


  

Telephone:

Tel: 01732 440488 (initial advice)

Fax:

01732 463164

Map:

Link to map

  Other local bureau locations

Advice times

Advice sessions
We now use a short Gateway Interview process to help decide how best to assist you in dealing with your enquiry. Following this assessment you may be seen by an Adviser immediately, you may be offered an appointment to return later, especially if you need to bring in any supporting papers. Alternatively, it may be possible to provide you with information in the form of leaflets or extracts taken from appropriate websites. We are also able to make referrals to specialist agencies where necessary. Be assured this process is designed to ensure that you get appropriate information and guidance in the most appropriate manner depending upon your needs and abilities.

Mon:

OPEN FOR APPOINTMENTS ONLY

Tue:

10.00am - 2.00pm

Wed:

CLOSED

Thu:

10.00am - 2.00pm

Fri:

10.00am - 2.00pm

Telephone Advice
Telephone advice is also available during these times.
A telephone message can be left at any time. We will usually take a telephone number and arrange for an Adviser to call you back at an agreed time. A Gateway Interview, taking no more than 10 minutes will be conducted over the phone to determine how best we can assist you with your enquiry and what next steps you could take.

Swanley Advice Office

16 High Street
Swanley
Kent
BR8 8BG


  

Telephone:

01322 473176 (initial advice)
01322 664949 (admin line : not for advice)

Fax:

01322 613636

Map:

Link to map

 Other local bureau locations

Advice times

Advice sessions
We now use a short Gateway Interview process to help decide how best to assist you in dealing with your enquiry. Following this assessment you may be seen by an Adviser immediately, you may be offered an appointment to return later, especially if you need to bring in any supporting papers. Alternatively, it may be possible to provide you with information in the form of leaflets or extracts taken from appropriate websites. We are also able to make referrals to specialist agencies where necessary. Be assured this process is designed to ensure that you get appropriate information and guidance in the most appropriate manner depending upon your needs and abilities.

Mon:

10.00am - 2.00pm

Tue:

CLOSED

Wed:

CLOSED

Thu:

10.00am - 2.00pm

Fri:

10.00am - 2.00pm

Telephone Advice times
Telephone advice is also available during these times.
A Gateway Interview, taking no more than 10 minutes will also be conducted over the phone to determine how best we can assist you with your enquiry and what next steps you could take. We will usually take a telephone number and arrange for an Adviser to call you back at an agreed time.